Why choose us


A High Quality Service


RedAssure’s focus is on providing you with a high quality service from the moment you contact us and throughout the time you stay with us!


Our relationship with you is very important so we offer people several ways to get in touch with us. You can contact us on a daily basis either by telephone, email, or by popping into our offices in Worthing. All customers automatically receive our quarterly newsletter which is full of interesting and useful articles, and our biannual RedAssure forums are a good chance to meet with others who use our services as well as giving you the opportunity to chat with a member of our team.


To ensure we are providing the best service possible, at all times, we survey all of our customers each year to understand what they think about the quality of the service, and whether there are anyways in which we can improve.

You can read more about us in our Annual Review of Performance 2015-2016


We offer a responsive service which our customers say they like!


What is telecare?


Telecare is a service which 1.75 million people rely on in the UK, providing them with independence and peace of mind, as it means there is always someone to help them in times of difficulty 24 hours a day 365 days of the year.